SB KVS Help Center

Direct Deposit File Contains Previous PR Information

Updated on

The first thing to do if the direct deposit file has the previous payrolls information is to run Create Direct Deposit file.

If the information is still incorrect after recreating the file run an Earnings History Report for the check date and make sure the direct deposits show up on the history report

If the direct deposits don't show it means the Spool PR Checks was not run.  This needs to be ran before creating the direct deposit file.

If the direct deposits do show on the Earnings History Report contact KVS support for further investigation

Previous Article Change Benefit To Accrue By Anniversary Date
Next Article Next Check Number Incorrect