Receiving error KVS-00016: User-Defined Exception running the AP Check Process, indicates that there are vendors setup for Direct Pay (ACH) and one or more vendors have an email in the incorrect format.
Follow the steps below to correct the vendor email address:
- Run the Pre Check Writing Report (This will identify all Vendors that are setup for Direct Pay)
- Choose Purchasing > Reports > Pre-Check Writing Report
- Run for same Date and Check ID parameters entered for the AP Check Process
- Verify All Vendors on the Pre Check Writing Report have a valid email address
- Go to the Purchasing > Actions > Vendor Master File
- Select a Direct Pay vendor that is listed on the Pre-Check Writing Report
- Click on the Address tab and verify that the Email address is entered in the correct format.
- The email address must be entered in the general format: [email protected] (local-part of the address followed by an @ character then the domain name). The email address must have an @ character separating the local-part and domain name of the address and a dot character (.) must precede the extension in the domain name.
Once all the email addresses are correct, re-run AP Check Process.